Custom CPQ Implementation for Technology Solutions Provider

Challenge / Problem

The client needed a sophisticated pricing and quotation system to handle complex product combinations and varied pricing structures. Their existing process lacked automation and couldn't efficiently manage diverse customer agreements or bundle offerings.

Solution implemented

We implemented Zoho CPQ with custom configurations to handle dynamic pricing models and bundle offerings. The system was designed to automatically adjust pricing based on customer-specific agreements and volume discounts. We created an automated quotation generation system that pulls data directly from the sales pipeline, incorporating custom branding and specific terms for each customer type. The solution includes advanced product rules that automatically suggest compatible products and optimal bundles, while maintaining pricing accuracy across all combinations. The integration with Zoho CRM ensures seamless flow of information from initial customer contact through to final quote generation.

Results and Outcome

  • Eliminated manual pricing errors through automated calculations
  • Enhanced customer experience with faster quote delivery
  • Standardized quote presentation while maintaining pricing flexibility

Technologies Used

Zoho CPQ Zoho CRM Custom PDF Generator Pricing Rule Engine
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